We stand behind our products at Montauk. If you’re not in love for any reason within 30 days of delivery, we’ll issue a full refund—no return required. Just email orders@montaukhairco.com with your order number and a quick note (optional) about your experience so we can improve. We’ll refund to your original payment method (including tax and standard shipping) and you’ll see the credit within 3–7 business days once processed.