Returns & Refunds
We stand behind everything we make.
If your first Montauk purchase isn’t the right fit, you may request a return for a full refund within 45 days of delivery for products purchased directly from montaukhairco.com.
How to Initiate a Return
To start a return, please email us at orders@montaukhairco.com with your order number and a brief note about your experience. We’ll provide return instructions and the appropriate return address.
Returned items must be received before a refund is issued.
Eligibility
Refund eligibility applies to the first purchase of a product per customer.
Systems and bundles must be returned in full. Partial returns of kit components are not accepted.
Original shipping charges are non-refundable.
We reserve the right to limit or refuse returns in cases of excessive or abusive return activity.
If you have questions about product usage or would like help getting the best results before initiating a return, we’re always happy to help.
— Jon & Will